Maintenance
After completion of the implementation solution, Wind Soft offers its customers a service that provides maintenance and support:
- Update with new versions - a system which allows constant updating with new versions, new modifications, and enhancements of the system.
- Legislative and functional updated
- Technical support and consultancy at the beneficiary’s headquarters
- Daily automatic database backup services
- Software documentation - in electronic form
- Database training - if the client wants to
- Technical assistance for operational support - technical assistance for system users;
- Regular training courses for users
- Access to the "CALL CENTER" department – telephone or online support
The main benefits of choosing maintenance services:
- Scalable and predictable costs
- Workflow optimization
- Access to consultancy from people specialized both in the technical and business field